If you disagree with a result
Use the dispute form on the evidence page; we aim to answer the same working day.
Open the evidence page from your compliance view or from the offer, and choose to dispute the result.
Tell us why. If you have your own price records, add them: one line per day with the date and the price, up to 400 lines.
The result is marked as disputed at once. It stays visible, marked as disputed, while we look at it.
Disputes go to our compliance queue, which answers by the end of the working day it arrives, Denmark time.
If our data was wrong, we write a correcting result. It replaces the old one for everyone who sees the offer, not only for you, and the old one stays on record as corrected.
You can send up to 5 disputes a day from one email address.